Privacy Policy

How we collect, use, and protect your information

Last Updated: November 12, 2024

1. Introduction

SteadScape ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account: Email address, full name, username, password
  • Use planning tools: ZIP code, location data (for garden planning and weather)
  • Post marketplace listings: City, state, contact information, photos, item descriptions
  • Make payments: Billing information (processed by Stripe, we do not store credit card details)
  • Use SteadHub: Posts, comments, profile information
  • Contact us: Support requests, feedback, correspondence

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • Usage Data: Pages visited, time spent, features used
  • Device Information: Browser type, device type, operating system, IP address
  • Cookies: Session cookies, authentication tokens, preferences
  • Analytics: Aggregated usage statistics and trends

2.3 Information from Third Parties

  • Authentication: If you sign up via third-party providers
  • Payment Processing: Transaction data from Stripe
  • Weather Data: Location-based weather information for planning tools

3. How We Use Your Information

We use your information to:

  • Provide Services: Enable marketplace listings, community features, planning tools
  • Process Payments: Handle subscriptions and marketplace access fees
  • Communicate: Send account notifications, newsletters (if opted-in), service updates
  • Personalization: Customize your experience, show relevant content
  • Location Features: Display nearby marketplace listings, provide local weather data
  • Safety and Security: Detect fraud, prevent abuse, enforce our Terms of Service
  • Improvement: Analyze usage to improve features and user experience
  • Legal Compliance: Comply with legal obligations and respond to legal requests

4. Information Sharing and Disclosure

4.1 Public Information

The following information is publicly visible:

  • SteadSwap Listings: Item photos, descriptions, location (city/state), listing details
  • SteadHub Posts: Posts, comments, username, profile information you choose to share
  • Profile: Username and any information you make public in your profile

4.2 Authenticated Users Only

Only authenticated users can see:

  • Full marketplace listing descriptions
  • Exact location (city) of listings
  • Seller contact information
  • Full SteadHub community content

4.3 Service Providers

We share information with trusted service providers:

  • Supabase: Database hosting and authentication
  • Stripe: Payment processing
  • Vercel: Website hosting and CDN
  • Cloudflare: Security and CAPTCHA services
  • Resend: Email delivery services

4.4 Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal process or government requests
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activity

4.5 Business Transfers

If SteadScape is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

  • Account Data: Retained while your account is active and for 90 days after deletion
  • Marketplace Listings: Active for 30 days, soft-deleted at 30 days, permanently deleted at 60 days
  • Community Posts: Retained indefinitely unless deleted by user or admin
  • Analytics: Aggregated data retained indefinitely
  • Legal Compliance: Some data may be retained longer to comply with legal obligations

6. Your Rights and Choices

6.1 Account Information

You can:

  • Update your profile information at any time
  • Change your email preferences
  • Delete your account (contact support@steadscape.com)

6.2 Marketing Communications

  • Opt out of newsletters via unsubscribe link in emails
  • Manage notification preferences in your account settings

6.3 Cookies

  • Most browsers allow you to refuse cookies or alert you when cookies are being sent
  • Note: Some features may not function properly without cookies

6.4 Data Access and Portability

You have the right to request a copy of your personal data. Contact us at privacy@steadscape.com to request your data.

6.5 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of sale (we do not sell personal information)
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

6.6 European Users (GDPR)

If you are in the European Economic Area, you have rights under GDPR including:

  • Right of access to your data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

7. Data Security

We implement security measures to protect your information:

  • Encryption: SSL/TLS encryption for data in transit
  • Authentication: Secure password hashing and authentication tokens
  • Access Controls: Limited access to personal data by employees
  • Security Monitoring: Regular security audits and monitoring
  • CAPTCHA: Protection against bots and automated abuse

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

8. Children's Privacy

SteadScape is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at privacy@steadscape.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using SteadScape, you consent to the transfer of your information to the United States and other countries where our service providers operate.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or prominent notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@steadscape.com
Legal Inquiries: legal@steadscape.com
Website: steadscape.com


Acknowledgment: By using SteadScape, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.